SLEEP & WEAR – DELIVERY INFORMATION

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders should be dispatched within 14 days although most orders will be dispatched within 5 days. Customers will be notified if items will take longer than this, this will usually be for bespoke items, larger furniture products and out of stock items.

We endeavour to display through this website all items in our current range. We aim to have access to stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be notified to you on your order confirmation.


DELIVERY

STANDARD UK DELIVERY £5.99  per delivery address in the UK.
OVERSEAS BFPO & NON- MAINLAND UK     Postage is charged at cost.

CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

RETURNS POLICY
If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Please take extra care to read our Product Care Information page or our Care Brochure enclosed with your order as we cannot accept items for a refund or exchange if the goods are not in perfect condition or it is obvious to us that the goods have been used or washed.

MAKING RETURNS
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund to you. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please complete the reverse side of the invoice (which comes with your order) and clearly mark whether you would like a refund or exchange. Pack the items back in the parcel, attach the invoice and send it back to:

Returns Department,
Swiscot Textiles Ltd,
Canada House
3 Chepstow Street
Manchester
M1 5FW